Our services
- Order processing: Orders containing up to five items are processed directly by our operators.
- Product support: Answering questions related to product range, VZP reimbursements, surcharges, and pricing.
- Reporting problems: Assisting with issues such as transportation delays or routing problems.
- Electronic order verification: Verifying orders electronically for accuracy.
- Complaint management: Recording and addressing complaints.
- Delivery note management: Sending delivery notes electronically. Instructions for accessing delivery notes can be found on the Alliance Healthcare website.
- Website assistance: Providing help with login issues, including password recovery, through the Customer Zone Help Desk located on the Alliance Healthcare website.