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In August 2023, we announced we have changed our parent company name from AmerisourceBergen Corporation to Cencora, Inc. to bring our companies and services together under one new name. As Cencora, we became a unified company that leverages the expertise of our parts to the benefit of our customers and their patients to positively impact the world at large.

The Cencora name has connections to the words center, core, and heart across multiple languages. It's rooted in what we've always considered most important: keeping customers, their patients, and our team members at the center of everything we do.

Customers and clients may begin to see the Cencora name reflected in marketing materials about our services and products. However, for the most part we will continue operating through our existing legacy brands until we fully transition all of our businesses and operating entities. As a result, there are not yet any changes to your contract, financial and tax documents (like W9s), customer ordering processes, licensure, etc. We will notify and communicate with customers ahead of any changes that may occur in our operations as we continue our brand journey over time.  For the time being, please do not make changes to the way you transact with our company.

We will change our team members' email addresses to @cencora.com in a phased approach over time. Customers will be notified in advance of any email changes via business contacts/account teams to ensure you have time to adequately prepare. Please do not proactively change any email addresses to @cencora.com in the meantime. Even after we migrate email addresses, any emails sent to our legacy email addresses will continue to reach us. If you have questions about email address changes, reach out to your business contact.

You can expect us to deliver the same quality products and services as usual. And, by identifying as part of Cencora, it is easier to understand the breadth of our offerings and the connection to broader resources and services for our customers. As we continue to align under the Cencora brand, we are excited to leverage our capabilities for the benefit of all customers and the communities we serve.

We continue to thoughtfully assess any necessary changes and how we will work with our customers to plan for them as we continue the implementation of fully becoming Cencora, legally and operationally. Any changes will be carefully planned and implemented in direct collaboration with our customers. We will notify you of any potential changes; for example, any updates to W9s or a contracting entity.

As we evolve as a global organization, our commitment to our partners and providers remains unchanged. We look forward to continuing to work together!