Logistics and warehousing

Order fulfillment services

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Achieving success in a changing pharmaceutical landscape

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We're here to answer questions and to support your logistics and warehousing needs.

Robust systems to meet any order fulfillment requirement

We offer fast, technology-backed healthcare order fulfillment services for pharmaceutical products, tailored to meet the needs and scale of manufacturers of all sizes. Once orders are received, we utilize leading-edge IT products to pick, pack, and ship pharmaceutical products to their destinations.

By leveraging our extensive logistics and warehousing experience, we meet manufacturer needs with consistent quality and global reach. Our team delivers products with precision, recognizing our responsibility to make sure patients can access medications when and where they need them.

  • Efficiency: Advanced technology streamlines operations, minimizes errors, and provides real-time tracking and insights.
  • Scalability: Easily adjust to varying order volumes, accommodating seasonal fluctuations. Grow and enter new markets without compromising on quality or service levels.
  • Flexibility: Our systems support various product groups, order types, quantities (single units to full pallets), and temperature controls.

Features and services

Our order management process is meticulously designed for accuracy, efficiency, and reliability in handling pharmaceutical products. Our commitment to our customers is reflected in each step of our order management process, ensuring our customers receive high-quality service and timely delivery of their products.
The pick and pack process is a crucial component of order fulfillment that involves selecting (picking) and preparing (packing) products for shipment to customers. Customers benefit from reduced errors, faster order turnaround times, and secure packaging that protects products during transit. With our pick and pack expertise, we help customers deliver the right products to the right place, on time, where and when they need them.
Minimize disruptions to your supply chain with our seamless and efficient process for handling product returns. With a focus on accuracy and compliance, we help customers manage returns with ease, whether due to product recalls, expired inventory, or other needs. By simplifying the returns process, we help customers reduce costs, maintain compliance, and focus on their core business operations while creating a unified and streamlined supply chain experience.
Our highly trained customer service associates have experience supporting various models of market distribution strategies, with existing capability to support phone, fax, email, and electronic data interchange (EDI) orders. 

Solutions

United States, Europe

Co-packing and bundling services

We provide retail-ready packaging for end customers, ensuring that all your products are shelf-ready as soon as they reach their destination.

United States, Canada, Europe, Australia

Full order-to-cash solutions

Outsource complex logistics and financial processes by leveraging Cencora's expertise, technology, and infrastructure to increase efficiency, reduce errors, and improve cash flow management.

United States, Canada, Europe

Returns and reverse logistics

Don't let returned products slow your business down. Our tool lets you view returns in real time, offers timely credit assessments, and features debit memo reconciliation for easy processing.

United States, Europe

Pharmaceutical serialization

Robust tracking and authentication solutions enhance product safety and combat counterfeiting across the supply chain, helping you to meet regulatory requirements.

Global

Third-party logistics technology solutions

Gain end-to-end visibility, automation, and data-driven insights with our suite of tools to optimize your supply chain, enhance efficiency, and reliably deliver products.

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Discover our capabilities

Drug research and clinical development support

Streamline the drug development process and minimize risk when bringing new therapies to market with our suite of consulting and support solutions.

Commercialization support

Build a foundation for a successful product launch and accelerate your speed-to-market across the globe with strategic, integrated, and proactive solutions.

Patient access and adherence support

Address potential barriers to access and increase the speed-to-therapy with our suite of pharma patient support services.

Want more information?

We're here to answer questions and to support your logistics and warehousing needs.