Our approach to quality
Our mission is to deliver best-in-class solutions according to highest Quality standards in order to maintain the integrity and quality of your products throughout the entire distribution chain and achieve both client and customer satisfaction. Cencora always strives to continuously improve the quality of our processes, which is a fundamental requirement for our company's International Organization of Standardization (ISO) and Good Manufacturing Practice / Good Distribution Practice (GMP/GDP) certifications. These certifications underpin our ambitions to provide service excellence and innovation as standards.
ISO
Investors in People focus trainings
Quality management and continuous improvement
Our quality team works closely with our Operations team to deliver continuous improvements by reviewing and improving process efficiency, and implementing preventative actions throughout our business.
Our Quality Management System (QMS) is cutting-edge. The system allows us to continually monitor and improve our performance across all processes. Our purpose is to assure that our QMS is managed in an Electronic QMS (eQMS).
Cencora also utilities Corrective and Preventive Action (CAPAs), with the intention of producing quality improvement in healthcare standards. Management of CAPAs is standardized at the European level, and CAPAs are entered locally into a Country Quality Database and managed at the country level.
Connect with our logistics and warehousing team
Our team of logistics and warehousing experts is here to assist you. Whether you have questions or need more detailed information, don't hesitate to get in touch. We're dedicated to providing the support you need.
Fill out the form to learn more about the following:
- Third-party logistics
- Specialty logistics
- Transport solutions
- Warehousing and storage solutions
- Order fulfillment services
- Packaging and labeling
- Supply chain strategy