Logistics and warehousing

Third-party logistics

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  • Supply chain strategy

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White paper

Third-party logistics: Achieving success in a changing pharmaceutical landscape

3PL locations

Explore our 3PL locations around the world, supported by our brands Alloga, ICS, Innomar, and World Courier.

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We're here to answer questions and to support your logistics and warehousing needs.

Improve supply chain efficiencies and maximize commercialization success

Cencora helps you fulfill the critical responsibility of delivering pharmaceutical products with integrity. We meticulously handle each logistics task to support seamless, timely service. In an industry challenged by evolving technology and geopolitical shifts, our unparalleled global reach keeps you ahead and supports precise delivery.

Outsourcing logistics to Cencora empowers pharmaceutical manufacturers to significantly boost operational efficiency. This partnership lets you focus on core strengths like research and development without logistical burdens. Discover the added value of freeing internal resources and concentrating on strategic growth with Cencora as your trusted logistics partner.

Third-party logistics (3PL) services in the United States are powered by ICS, and European 3PL services are powered by Alloga. Alloga and ICS are part of the Cencora family of companies. You can access Alloga’s  inventory and insights tools from the Cencora sign-in page.

Additional benefits include:
  • Rigorous risk management and compliance: Minimize risk of non-compliance, errors, and product recalls with our commitment to adherence and compliance with laws and regulations.
  • Increased adaptability and scalability: Adjust your resources as needed with our flexible solutions that cater to fluctuating demands. We’ll grow alongside you as you develop products that improve patients’ lives.
  • Improve efficiency with value-added services: Our order-to-cash, repackaging, kitting, labeling, and quality inspection services can streamline operations and reduce the need for multiple vendors.

Features and services

Cencora safeguards product integrity and supports patient safety, mitigating the risks associated with improper storage. We use sophisticated refrigeration systems, specialized handling procedures, and enhanced monitoring protocols to keep products secure. Our efficient pick, pack, and ship operations enable rapid delivery, utilizing versatile transportation methods like trucks and air freight to swiftly reach destinations around the globe.
We support transportation of pharmaceutical products both domestically and internationally, including different temperature controls across a range of product needs. Cencora transportation methods, including trucks and air freight, adhere to good distribution practice (GDP) standards. We offer a track-and-trace portal with live updates on your product's journey, from order receipt to delivery, so that you can receive status updates, packing list visibility, and estimated time of arrivals throughout the entire delivery cycle.
Cencora's order fulfillment services provide an end-to-end solution for your product orders, including order-to-cash processes. Our clients have the choice to retain full control of their customer interactions while we fulfill deliveries to agreed specifications, or they can trust Cencora to manage the whole process from order receipt to sales collection.
From ambient to cryogenic, we offer customized cold chain storage solutions for all product types and temperature requirements including aerosols, hazardous goods, active pharmaceutical ingredients (APIs), and controlled drugs. Our client’s valuable stock is treated as if it were our own, and we maintain cold chain integrity throughout each step of the delivery process. Additionally, we offer a hub turnkey solution for pan-European distribution.

Cencora's technology enablement features significantly enhance the efficiency and effectiveness of our 3PL services.

  • Manage logistics operations across different regions with our multi-country portal. This centralized platform supports seamless coordination and transparency in international supply chains.
  • Facilitate the automatic exchange of business documents with electronic data interchange (EDI) integration. Streamline communication and reduce manual errors in processes like order placement and invoicing.
  • Optimize warehouse operations with our warehouse management system (WMS). Track inventory and improve picking and packing efficiency.
  • Integrate various business processes with our enterprise resource planning (ERP) system, providing a unified view of operations and supporting data-driven decision-making. Together, these technologies enhance operational efficiency, improve accuracy, and offer greater flexibility, allowing our clients to focus on their core business while we manage complex logistics needs.

Solutions

United States, Canada, Europe, Australia

Full order-to-cash solution

Outsource complex logistics and financial processes by leveraging Cencora's expertise, technology, and infrastructure to increase efficiency, reduce errors, and improve cash flow management.

United States, Europe

Title Model solution

This unique distribution solution allows Cencora to take title to the product as a wholesale distributor and helps the manufacturer by eliminating the complex licensing burdens and regulatory requirements for distribution of their products.

United States, Europe

GMP repacking and relabelling services

Respond to regulatory and other changes with agility and flexibility. Our dedicated good manufacturing practice (GMP) services team can repackage or relabel products, maintaining compliance while reducing cost and transit times.

Global

Logistics support for import/export

Cencora's logistics support for import/export  solutions are designed to facilitate international transport within the pharmaceutical industry, helping products move efficiently and compliantly across borders while mitigating risks and optimizing costs.

United States, Canada, Europe

API and controlled drug logistics

Whether you need your active pharmaceutical ingredients (APIs) to go to a manufacturing site, a downstream customer, or a research facility, our teams are fully trained to handle APIs and controlled drugs.

Global

Cell and gene therapy logistics

A cryogenic infrastructure and well-established methodologies help you overcome logistical complexities to get your cell and gene therapies to patients when they need them.

United States, Europe

Pharmaceutical serialization

Robust tracking and authentication solutions enhance product safety and combat counterfeiting across the supply chain, helping you to meet regulatory requirements.

Our expertise

At Cencora, we are dedicated to delivering exceptional service that enhances our customers' supply chain efficiency and overall business performance.
39
3PL sites of operation
across 13 countries
3500+
3PL team members
750+
3PL clients

Meet our 3PL leadership

Chris Williams
Senior Vice President and General Manager, 3PL
Albert Cooksey
Senior Vice President and General Manager, ICS US
Jerry Schiller
Vice President, US Operations
Scot Gerry
Senior Director, European Operations
Alina Chesnokova
Vice President, Global Commercialization
Heike Roeder
Vice President, Global Quality
David Perez
Vice President, Finance
Jeremy Ehlers
Vice President, Information Technology

Related resources

Article

Can your 3PL partner grow with you?

Article

Cryogenic logistics - Meeting the demands of advanced therapies

White paper

Navigating new U.S. serialization requirements for pharmaceutical logistics success

Discover more capabilities

Drug research and clinical development support

Streamline the drug development process and minimize risk when bringing new therapies to market with our suite of consulting and support solutions.

Commercialization support

Build a foundation for a successful product launch and accelerate your speed-to-market across the globe with strategic, integrated, and proactive solutions.

Patient access and adherence support

Address potential barriers to access and increase the speed-to-therapy with our suite of pharma patient support services.

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We're here to answer questions and to support your logistics and warehousing needs.