U.S. supply chain network

Supply chain resiliency

We keep products moving through weather events, demand surges, and supply shortages. When disruptions occur, we help protect patient access and product availability by planning ahead and responding quickly.
Cencora team monitoring the US pharmaceutical supply chain.
Available for
  • Pharmacies
  • Physician practices
  • Health systems
  • Government
Available in
  • U.S.
Related capabilities
  • Pharmacy solutions
  • Wholesale and specialty distribution
  • Hospital and health system solutions
  • Practice and clinic solutions

Prepared before disruption. Responsive when it happens. Focused on recovery.

Resilience requires both product knowledge and continuity planning. To support product availability, our teams monitor demand and inventory, coordinate with manufacturing partners, manage replenishment, and apply allocation safeguards when needed. To prepare for a possible operational disruption, our network operates under documented business continuity plans designed to help teams prepare for weather events, transportation challenges, or cyber incidents. When conditions change, our multi-node network, alternate sourcing protocols, rerouting capabilities, and coordinated response processes help maintain critical operations.

Anticipation 

We monitor potential disruptions early. Using data and forecasting to identify risks sooner, our teams act before supply chain challenges affect service continuity.

Absorption 

When a disruption does occur, our network is designed to adjust volume, reroute where appropriate, and help maintain medication access.
Recovery icon

Recovery 

After an event, our teams focus on restoring stable performance quickly and consistently. We help normalize operations and keep you informed as conditions improve.
Supply chain in a warehouse.

Resilience is built into how we plan, operate and invest

Supply chain in a warehouse.
Cencora’s geographically distributed network, inventory-positioning strategies, business continuity planning, and technology-enabled visibility help reduce dependence on any single location or process. Continued investment in infrastructure, automation, and predictive capabilities helps the network respond with flexibility as demand and operating conditions change.
Supply chain in a warehouse.

Resilience across the healthcare ecosystem

For manufacturer partners

Distribution planning, inventory visibility, and coordinated support from product launch through ongoing supply

For pharmacies and health systems

Product-availability insights, shortage communications, and continuity support across diverse care settings

For government and industry partners

Scale, security, policy engagement, and collaboration that support a resilient pharmaceutical supply chain

Strengthening access and stability through public policy 

Public policy plays an important role in strengthening access to medicines. Cencora supports policy approaches that strengthen resilience, help reduce the frequency and impact of drug shortages, and promote greater visibility across the healthcare ecosystem.

As laws and regulations change, Cencora’s U.S. Public Policy and Advocacy team actively engages with policymakers and monitors developments that impact our customers and the broader industry. When major requirements take effect, we provide resources and communications to help you navigate change.

National network

A broad U.S. distribution network helps customers move products across care settings with operational consistency and support for changing demand.

Inventory visibility

Access to inventory, order details, and product data helps customers plan inventory needs, monitor activity, and make more informed decisions. 
Recovery icon

Continuity planning 

Connected operations and planning support help customers prepare for change, respond to disruption, and maintain product flow across the network.

Responsive support 

Experienced teams help customers address order questions, navigate day-to-day issues, and access support when operational needs change. 

Addressing drug shortages through targeted policy action

Cencora’s recommended public policy solutions address the contributing factors of generic drug shortages and aim to mitigate and prevent ongoing issues with pharmaceutical contingency planning. Our recommendations are categorized into three main themes: sustainable and reliable manufacturing, supply assurance programs, and tax incentives. Request access to our recent white paper to learn more.
Leadership group planning for contincency.

Explore our U.S. supply chain network

Take a closer look at the infrastructure and operational capabilities behind our network. Our coordinated distribution model helps support reliable product access, strengthens continuity, and serves diverse sites of care with confidence.
Cencora’s US pharmaceutical distribution network.

U.S. supply chain network

We help healthcare providers access the products patients need, stay resilient, and prepare for what comes next.
Cencora associate fulfilling pharmaceutical orders in a US distribution center.

Distribution excellence

We deliver wholesale and specialty products safely with a focus on continuity, visibility, and agile solutions for providers and patients.
Cencora associate verifying pharmaceutical product data for regulatory compliance.

Quality and regulatory

We support regulatory readiness through secure operating processes that help reduce friction across the healthcare ecosystem.

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Related resources

Behind every order is a patient waiting for a medication or treatment. A resilient supply chain helps patients get their treatment on time and allows healthcare providers to keep their focus where it belongs.

Article

Building a more resilient pharmaceutical distribution ecosystem
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Story | Innovation

Disruption redefined: Embracing innovation to avoid supply chain breakdowns
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Doctor checking the health of a young patient

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Sure supply evolves to support continuity of care for vulnerable patient populations
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Connect with our supply chain team

Our team of supply chain experts is here to assist you. Whether you have questions or need more detailed information, don’t hesitate to get in touch. We’re dedicated to providing the support you need.

Or, if you need general support or additional contact information, visit our Contact us page.