Cencora solution

TMF risk assessment

Our industry experts provide a holistic review and assessment of your technology, people, processes, and strategy to identify issues that could pose risks during inspections.
Available for
  • Pharma
Available in
  • Global
Related capability
  • Drug research and clinical development support

Holistic TMF health assessment

At Cencora, our industry experts provide a comprehensive review and assessment of your people, processes, technology, and organization's strategy, ensuring the overall health of your Trial Master File (TMF).

Our workstreams


People

People are the driving force behind a successful TMF strategy. Every organization needs individuals who are not only trained to perform their roles effectively but also committed to promoting TMF health at every stage. By ensuring that team members possess the necessary skills, organizations can enhance data integrity and compliance, ultimately leading to improved outcomes.


Process

An efficient end-to-end process is crucial for the success of any project, and the TMF is no exception. Without such a process, projects often face delays, inconsistencies, and compliance issues, ultimately leading to failure. At Cencora, we leverage our extensive experience and expertise to ensure the success of your TMF through a focused approach on five key areas: set up, timeliness, quality, completeness, and closeout.


Technology

While technology plays a crucial role in managing and storing TMF documents, it cannot guarantee a successful TMF strategy on its own. The electronic Trial Master File (eTMF) is an integral component of your overall strategy and should be treated as such. To advance effectively, it is essential to review workflows, assess metrics capabilities, and explore relevant use cases, as these elements are pivotal in optimizing the eTMF's impact and ensuring a robust TMF management process.

Example customer inputs

To facilitate a comprehensive assessment, we consider various customer inputs, including:

Inspection or audit findings

eTMF system requirements

eTMF training collateral

SOPs and work instructions

KPIs and metrics

TMF health oversight

Our approach

At Cencora, we take a comprehensive and systematic approach to TMF risk management. By engaging with key stakeholders and reviewing existing processes and documentation, we ensure that every aspect of your TMF strategy is optimized for efficiency, compliance, and overall success. Our methodology combines insights from user feedback with a detailed analysis of technical systems, enabling us to deliver tailored solutions that enhance TMF health and governance.

People

Review scope for key TMF contributors

  • Survey of all key users and contributors
  • Conduct virtual interviews to understand what is and isn’t working
  • Review format/content of existing TMF training courses and assessments provided to users for completion

Process

Review existing technical documents

  • TMF operating model: sponsor, CRO, and vendors
  • Inspection-readiness
  • TMF setup, maintenance, closure, and archiving
  • TMF content stored outside of the TMF system
  • TMF health leveraging metrics
  • Governance leveraging metrics
 

Technology

Review existing system configuration

  • Approach for measuring timeliness, completeness, and quality of your TMF
  • Content workflows
  • System integrations
  • Unblinding content
  • Metadata management
  • Self-serve reporting/dashboard capabilities
 

Summary report and next steps

Observations are codified and delivered via an executive summary, providing insights and recommendations for improvement. Here are some possible next steps:

Oversight model

We have worked with customers to create a variety of different oversight models to support future studies.

Education and training

We help upskill current staff and provide them with the tools to do their job.

Technical writing

All improvements require documentation. We will support the creation or amendment of documents.

eTMF system configuration

We will guide you on how to get the most out of your system.

Dedicated TMF services

We offer a range of additional services, including processing, heatmaps, quality reviews, study resources, and more.

Related resources

Factsheet

TMF quality review

White paper

Reasons why TMFs fail inspections

Connect with our TMF experts to learn more


Get in touch to learn about how our solutions can help accelerate better health outcomes. Whether you have questions or just need more information, our experts are here to assist you.

 




At Cencora, we understand that effective Trial Master File (TMF) management is a cornerstone of successful clinical trial execution, regulatory inspection readiness, and long-term document governance. As a global provider of TMF services, we are fully committed to ensuring that all personal data processed within our TMF platforms and services complies with applicable privacy and data protection laws worldwide. TMF Solutions Global Privacy Statement