Cencora solution

Hospice Pharmacy Connect

Connect local hospice agencies with high-performing independent community pharmacies for clinical support and fair, transparent pricing.
Young male nurse helps an elder woman to walk in a hospice.
Available for
  • Pharmacies
Available in
  • U.S.
Related capabilities
  • Pharmacy solutions

Keeping local caregivers in charge of local care 

When hospice medications flow through a traditional pharmacy benefit manager, spread pricing hides the true cost of each prescription and the local pharmacist disappears from the care team. The agency pays more than it should, and the pharmacy that knows the patient earns less than the work deserves.  

Hospice Pharmacy Connect takes a different approach. Acting as a pharmacy services manager, we set up a direct relationship between a hospice agency and a high-performing independent community pharmacy in its area, with no spread pricing in between. Agencies gain savings, clinical support, and reporting designed to meet Centers for Medicare and Medicaid Services (CMS) requirements. Pharmacies gain fair reimbursement and payment for the clinical services they already provide. Every match draws on a national network of independent community pharmacies, so local caregivers stay in charge of local care and patients keep the pharmacist who knows them.

For hospice agencies

Your patients receive high-touch pharmaceutical care from a local pharmacy matched to your agency, and your team gains a clinical partner with clear visibility into drug spend. 
Local pharmacy match
We pair your agency with a high-performing independent community pharmacy in your area, so the pharmacist stays part of the care team. 
Clinical support
Interdisciplinary team participation, medication therapy management, reviews for non-formulary and over-prescribed drugs, and continuing education for hospice nursing staff. 
Transparent savings
Pricing passes through with no spread, so savings go to your agency while the pharmacy earns fair pay.
Reporting and analytics
Cost, utilization, formulary utilization, and top drug reports designed to meet CMS requirements, delivered on a routine schedule, plus 8358 data file creation
E-prescribing
Hospice staff prescribe, order, and approve medications from an online platform or mobile app, which reduces phone calls and paper signatures. 
Electronic medical record (EMR) integration
Patient eligibility and medication coverage transmit into the Hospice Pharmacy Connect system in real time, so nurses do not re-enter patient information.
Medication disposal
A program that supports safe disposal of unused medications. 

For independent pharmacies

Serve hospice patients in your community and earn fair pay for the care you already provide. 
Fair reimbursement
Transparent payment for medications, with no spread pricing between you and the hospice agency. 
Payment beyond the fill
Compensation for medication reviews, interdisciplinary team meetings, special packaging, after-hours service, delivery, and compounding. 
A direct local relationship
We set up the connection with your local hospice agency and provide hospice and palliative care training when needed.
You can find more pharmacy program details on the Good Neighbor Pharmacy site. Visit Hospice Pharmacy Connect for pharmacies  to learn more. 

How Hospice Pharmacy Connect works

Hospice Pharmacy Connect operates as a pharmacy services manager. We match each hospice agency with a local independent pharmacy, set transparent pass-through pricing for medications, and pay the pharmacy for dispensing and for clinical services. The agency sees what its medications cost, the pharmacy earns payment for the work it performs, and patients keep the local pharmacist who knows them.
Care professional standing beside an older adult indoors, with a hand resting on the older adult’s shoulder during a conversation.

Already a Hospice Pharmacy Connect customer?

Current customers can view reports and manage their program in the PDMI Dashboard.
Healthcare professional in green scrubs using a tablet in a hospital

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