Specialized support for complex care
Alternate care pharmacies serve patients in complex care settings, from assisted living facilities and skilled nursing facilities to hospice care, behavioral health programs, correctional facilities, and the home. Each setting comes with distinct regulations, reimbursement pressures, and patient needs that a standard distribution model may not fully support. We help alternate care pharmacies meet complex demands with next-day delivery on most products, sourcing support, financial flexibility, and experienced guidance.
Support built for your care setting
From medication access and operational efficiency to reliable distribution and specialized guidance, our solutions are designed for the distinct demands of each alternate care environment.
Assisted living facilities
Help residents receive reliable pharmacy support that aligns with daily care needs, coordination requirements, and evolving acuity.
Behavioral health
Meet the needs of behavioral health settings with pharmacy support designed for specialized care models, operational complexity, and continuity of treatment.
Correctional care
Help correctional care providers maintain secure, reliable medication access and pharmacy support for complex patient populations.
Home care
Deliver pharmacy support that helps patients receive care at home with dependable product access, service continuity, and operational flexibility.
Hospice
Support timely medication access and responsive pharmacy operations for care focused on comfort, symptom management, and quality of life.
Skilled nursing facilities
Support medication access, inventory needs, and daily operations for patients who require skilled nursing and rehabilitative care.
Built for the realities of alternate care
With contracting and sourcing support, a curated product portfolio, and generics purchasing backed by performance-based rebates, Cencora helps alternate care pharmacies meet those their daily demands. Dedicated account support helps you navigate operational and drug access challenges, while our concurrent dating program offers added financial flexibility as you grow.
Advocacy
Support patient access and fair reimbursement through active state and federal advocacy for alternate care pharmacy.
Alternate service
Maintain continuity of care through direct-from-manufacturer shipping coordination when products are unavailable.
Concurrent dating program
Gain financial flexibility to support new patient starts, strengthen cash flow, and grow with greater confidence.
Dedicated account support
Address operational and drug access challenges with responsive support from a team that understands alternate care.
Generics purchasing
Help manage product costs and improve purchasing performance with a generics program backed by performance-based rebates.
National distribution network
Maintain reliable product access with broad availability and next-day delivery on most products to keep care moving.
ABC Order
Distribution support for alternate care pharmacies
Order products and gain support for community, retail, and long-term care pharmacies. With ABC Order, your team can search products with pricing and availability specific to your account, place and track orders from checkout to delivery, and keep invoices and statements — all in one place.
Need a product or service Cencora does not carry? Browse our vendor directory to find vendors with solutions for your pharmacy.
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Find solutions for your alternate care setting
Select your care setting to explore solutions tailored to its operational, regulatory, financial, and patient care needs — with support designed to strengthen supply reliability, improve efficiency, and help your pharmacy adapt as demand evolves.
Need more information about alternate care solutions?
Our team of experts is here to help. Whether you have questions or need more detailed information, send us a message through the form below. We're dedicated to providing the support you need.
Or, if you need general support or additional contact information, visit our Contact us page.