Cencora solution

Patient Access and Affordability

Help referred specialty and infusion patients reach covered therapy by removing access barriers.
Close-up of a person’s hands holding two blister packs of tablets, with several white and pink pills visible.
Available for
  • Health system
Available in
  • US
Related capabilities
  • Pharmacy solutions
  • Practice and clinic solutions

Make access a strategic advantage for your health system

Managed patient access services designed to scale specialty infusion and growth, reduce operational friction, and protect revenue.

Patient access and affordability is a managed service that embeds dedicated access specialists directly into your specialty and infusion workflows, so pharmacy leaders can move patients to covered therapy faster without adding internal administrative burdens.

By taking early ownership of authorization, benefits, and affordability work, our access specialists can help eliminate fragmentation across the access journey, and support billing-ready documentation from the start. The result is a pharmacy enterprise that scales with confidence, helping to reduce staff burnout, helping patients start therapy sooner, and help create stronger revenue performance tied to specialty and infusion growth.

Healthcare professional in a white coat with a stethoscope shows information on a tablet to a patient wearing a headscarf, seated together in a clinical setting.

The reality health systems face

Specialty access is becoming harder to manage, not easier. Requirements vary by payer. Denial criteria continue to tighten. Volume grows while experienced access staff are harder to recruit and retain. Most organizations rely on multiple teams to move a referral forward, but no single team owns the journey end to end.

The result is predictable:

  • Delayed therapy starts
  • Rework across pharmacy, clinic, and revenue cycle teams
  • Limited visibility into where referrals stall and why
  • Revenue leakage tied to avoidable denials and documentation gaps


Effort exists everywhere. Accountability does not.

A different model for managing access: One accountable access team, embedded where the work happens

Patient Access and Affordability, a part of Accelerate Pharmacy Solutions, is a managed service that consolidates ownership of the access journey for referred specialty and infusion patients.
We embed a dedicated team of access specialists inside your existing specialty and infusion workflows. These specialists handle prior authorization, benefits, and affordability work from the moment a referral is received through coverage clarity.
This is expert led access management. Not task routing. Not automation. And not a shared queue.
Our specialists bring deep expertise in payer behavior, coverage criteria, and high complexity therapies. They know how to move cases forward when standard processes break down, and they operate inside the outpatient, unbundled claim environment your teams already work in.
The result is access work that is consistent, visible, and accountable at scale, without requiring health systems to build, train, and retain that expertise internally.

Learn more about a solution powered by dedicated access specialists

What changes when access is managed early and deliberately

Faster starts for patients

Referred patients reach covered therapy sooner because authorization and affordability barriers are addressed proactively, not reactively.

Operational lift for teams

Pharmacy and clinic teams spend less time on repetitive access work and rework loops, freeing capacity for clinical priorities and patient care.

Stronger financial performance

Earlier access clarity supports billing ready documentation, reduces denial driven write-offs, and helps protect specialty and infusion revenue already earned.

These outcomes reinforce one another. Faster access reduces operational strain. Stronger processes protect revenue. Visibility improves decision-making.


What our access specialists manage

This work is performed by dedicated access specialists assigned to your program, supported by structured processes, reporting, and embedded technology that enhances visibility without replacing expertise.

Coverage and authorization

  • Benefits verification for pharmacy and complex medical benefit submissions
  • Prior authorization submission, tracking, follow up, peer to peer coordination, and appeals support

Access coordination

  • Scheduling alignment tied to confirmed coverage and affordability
  • Financial assistance coordination support
  • Proactive renewal tracking to prevent coverage lapses

Revenue protection

  • Denials support focused on write off prevention and denial rate reduction
  • Site of care navigation and 340B navigation and capture related routing support

High complexity therapy expertise

  • Specialty drug access and affordability support for oncology, rare disease, and cell and gene therapies

Results across health system partners

Accelerate Pharmacy Solutions’ Patient Access and Affordability supports health systems managing complex specialty and infusion access work at scale. Across our health system partnerships, the model has delivered measurable results in prior authorization performance, revenue protection, and patient financial support.
14,000+ 
patients assisted
$45M+
in patient assistance secured for customers
23,000
patient assistance program referrals managed
Results shown reflect partner outcomes and may vary by engagement.

Accelerate Pharmacy Solutions

We provide health system pharmacies with integrated specialty, supply chain, infusion, and procurement solutions — streamlining operations, improving financials, and driving measurable patient outcomes through expert guidance and proven technology.

 

Ready to bring consistency to access and confidence to performance?

Our team can help you implement patient access and affordability across specialty pharmacy, infusion, and pharmacy operations.