Factsheet
Digital-First Patient Support: The Art of the Possible to Optimize Outcomes
Presentation overview:
- Learn about the dos and don’ts on how to maximize the value of digital automation based on recent case studies
- Understand the opportunity to digitize and automate the patient experience with hubs by finding the right balance of people, process, and technology
- Technologies to be discussed include: artificial intelligence (AI), electronic benefit verification (eBV), workflow integration, predictive analytics
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