Controlled Substance Monitoring Program (CSMP): Pharmacy Data Collection
About Cencora’s Pharmacy Data Collection Processes
In certain circumstances, Cencora is required to collect prescription-level data from current and prospective customers to fulfill its due diligence protocols and satisfy various legal and regulatory obligations. Cencora is committed to making this a seamless and efficient process for its customers, and is ready to assist its customers in the completion of that process.
The resources below are provided to assist customers in responding to potential requests of pharmacy customer data.
Frequently Asked Questions
Cencora is required to collect PCD at time of customer onboarding and to fulfill various due diligence processes and requirements for existing customers.
Cencora uses PCD to evaluate the full picture of a pharmacy’s dispensing practices and identify and mitigate potential risk.
Pharmacies can generate the data themselves or use reporting functions within their pharmacy software to generate the data in the required format. Click the “Learn more about the PCD process” link above to see if your pharmacy software has a pre-configured report for Cencora PCD requests.
If the required data is not provided, Cencora may be unable to complete the required due diligence review and may be unable to distribute controlled substances to the pharmacy.