Patient access and adherence support

Patient access services

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5 questions to ask a potential patient support partner when launching one of your first products

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We're here to answer questions and offer support for your patient needs.

Experience end-to-end patient support services from enrollment to therapy

Our team is uniquely positioned to help you design, launch, and proactively maintain dynamic patient services programs. We help you scale and adapt your program based on your product life cycle and patient populations, supporting patients as they start, stay on, and navigate coverage options based on your product's therapeutic area and where it is in the product life cycle.

We are committed to patient journey optimization that relies on innovation and technology and are proud to offer a digital-first ecosystem that is supported by human experts. 

Collaborating with us means you can experience comprehensive patient access, affordability, and adherence support as well as: 

  • Quick adaption to market changes
  • Operational efficiencies through one connected partner
  • Accelerated speed-to-therapy and dynamic affordability solutions for your patients

Features and services

Work closely with physicians, pharmacists, and nurses to coordinate care and streamline case management by helping all members of a healthcare team align in their approach to patient management. 
Collaborate with our team as we leverage our expertise in the industry to help patients navigate the complexities of insurance coverage and access to vital treatments through patient advocacy, communication with insurers, and financial assistance programs. 
Enhance patient engagement with our omni-channel approach that helps meet patients where they are, including across technologies such as email and SMS while also offering human support. 
Lean on our team of highly-trained associates who help patients and providers streamline affordability solutions and support patient assistance programs. We work with manufacturers to design affordability solutions to minimize financial burden on patients and increase efficiencies for providers and dispensing pharmacies.
Curate patient journeys and program reporting in near real-time by using our API and advanced integration technologies. With our digitally-enhanced journeys, you can gain insights from large data sources and leverage predictive analytics and machine learning to enhance patient engagement and adherence. 

Offer patient access services that suit your local needs

We offer patient access services worldwide so that patients everywhere can achieve a healthier future. Our solutions and services can vary by region as we try our best to offer support that suits the needs and regulations of each unique community.

If you have questions, please reach out. We're happy to walk you through region-specific solutions.

Solutions

Canada

Innomar Strategies

Innomar Strategies offers patient access services in Canada.

Canada

RxHelp ONE

RxHelp ONE connects Canadian patients to payment assistance programs.

Cencora field services

Field support and consulting services to help you address reimbursement challenges and other barriers to access. We offer fully outsourced and supplemental service delivery models to fit the needs of your business.

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Infographic: Patient support program enrollment process comparison

Discover more capabilities

Drug research and development support

Streamline the drug development process and minimize risk when bringing new therapies to market with our suite of consulting and support solutions.

Commercialization support

Build a foundation for a successful product launch and accelerate your speed-to-market across the globe with strategic, integrated, and proactive solutions. 

Specialty logistics and warehousing

Leverage our global network, specialized packaging, and customs expertise to ensure safe, secure storage and timely delivery worldwide. 

Want more information?

We're here to answer questions and offer support for your patient needs.