U.S. supply chain network

Supply chain resiliency

When disruptions occur, we help protect patient access by planning ahead, responding quickly, and keeping products moving through weather events, demand surges, and supply shortages.
Disponible pour
  • Pharmacie
  • Cabinet de médecin
  • Système de santé
  • Gouvernement
Disponible en
  • États-Unis
Capacités connexes
  • Solutions pour les pharmacies
  • Vente en gros et distribution spécialisée
  • Solutions pour le système de santé et les hôpitaux
  • Solutions pour les fournisseurs

Prepared before disruption. Responsive when it happens. Focused on recovery.

Resilience requires both product planning and continuity planning. To support product availability, our teams monitor demand and inventory, coordinate with manufacturer partners, manage replenishment, and apply allocation safeguards when needed. To prepare for operational disruption, Cencora’s distribution network operates under documented business continuity plans designed to help teams prepare for weather events, transportation challenges, cyber incidents, and other disruptions. When conditions change, our multi-node network, alternate sourcing protocols, rerouting capabilities, and coordinated response processes help maintain critical operations and reduce potential impact to customer orders.

Anticipation 

We monitor potential disruptions early, using data and forecasting to identify risks sooner, so our teams can act before challenges affect product access or service continuity.

Absorption 

When a disruption does occur, our network is designed to keep operating. We can adjust volume, reroute where appropriate, and help maintain service continuity and product integrity.

Recovery 

After an event, our teams focus on restoring stable performance quickly and consistently, helping normalize operations, maintain visibility, and keep you informed as conditions improve.

Resilience is built into how we plan, operate and invest

Cencora’s geographically distributed network, inventory-positioning strategies, business continuity planning and technology-enabled visibility help reduce dependence on any single location or process. Continued investment in infrastructure, automation, and predictive capabilities helps the network respond with greater flexibility as demand and operating conditions change.

Resilience across the healthcare ecosystem

For manufacturer partners

Distribution planning, inventory visibility, and coordinated support from product launch through ongoing supply.

For pharmacies and health systems

Product-availability insights, shortage communications, and continuity support across diverse care settings.

For government and industry partners

Scale, security, policy engagement, and collaboration supporting a stronger pharmaceutical supply chain.

Strengthening access and stability through public policy 

Public policy plays an important role in strengthening access to medicines. Cencora supports policy approaches that strengthen resilience, help reduce the frequency and impact of drug shortages, and promote greater visibility across the healthcare ecosystem.

As laws and regulations change, Cencora’s U.S. Public Policy and Advocacy team actively engages policymakers and monitors developments that impact our customers and the broader industry. When major requirements take effect, we provide resources and communications to help you navigate change and maintain continuity. 

National network

A broad U.S. distribution network helps customers move products across care settings with operational consistency and support for changing demand.

Inventory visibility

Access to inventory, order, and product-movement data helps customers plan inventory needs, monitor activity, and make more informed decisions. 

Continuity planning 

Connected operations and planning support help customers prepare for change, respond to disruption, and maintain product flow across the network.

Responsive support 

Experienced teams help customers address order questions, navigate day-to-day issues, and access support when operational needs change. 

Addressing drug shortages through targeted policy action

Cencora’s recommended public policy solutions address the contributing factors of generic drug shortages and aim to mitigate and prevent ongoing issues with pharmaceutical contingency planning. Our recommendations are categorized into three main themes: sustainable and reliable manufacturing, supply assurance programs, and tax incentives. Request access to our recent white paper to learn more.

Explore our U.S. supply chain network

Take a closer look at the reach, infrastructure, and operational capabilities behind our U.S. supply chain network to learn how our coordinated distribution model helps support reliable product access, strengthen continuity, and serve sites of care with greater consistency and confidence.

U.S. supply chain network

Our U.S. supply chain network helps healthcare providers access the products patients need, stay resilient when disruptions happen, and prepare for what comes next.

Distribution excellence

How our wholesale and specialty distribution networks deliver, including cold-chain capabilities.

Quality and regulatory

How we support quality, DSCSA, and broader regulatory readiness across the supply chain.

Related solutions

Conseil en chaîne d’approvisionnement
Une gestion optimisée de la chaîne d’approvisionnement permet de surmonter les perturbations dues aux changements réglementaires, aux pénuries et aux défis en matière de personnel. La technologie des données prédictives et les conseils expérimentés renforcent la résilience opérationnelle et la solidité financière.
  • Solutions pour les pharmacies
  • Solutions pour les fournisseurs
  • Système de santé
  • États-Unis
En savoir plus

Ressources connexes

Behind every order is a patient waiting for a medication or treatment. A resilient supply chain helps patients get their treatment on time, and allows healthcare providers to keep their focus where it belongs. Here’s how we do it. 

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Bâtir un écosystème de distribution pharmaceutique plus résilient
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Histoire | L’innovation

Perturbation redéfinie : Adhésion à l’innovation pour éviter les ruptures de la chaîne d’approvisionnement
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L’approvisionnement de Sure évolue pour soutenir la continuité des soins pour les populations de patients vulnérables
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Connect with our supply chain team

Our team of supply chain experts is here to assist you. Whether you have questions or need more detailed information, don’t hesitate to get in touch. We’re dedicated to providing the support you need.

Or, if you need general support or additional contact information, visit our Contact us page.