Cencora solution

Funds management and payment processing

Streamline process and safeguard the flow of funds from pharma manufacturers to patients and providers.

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Manage money easily across programs and make program changes in real time

Our financial services platform is a compliant, secure fund management and payment processing solution designed to meet or exceed the unique requirements of the evolving healthcare ecosystem. Cencora customers can streamline the flow of funds within a single, secure, and compliant platform — and reduce funding lead times across programs.

Improve program funds flow


  • Tokenized transactions provide real-time visibility to funds
  • Easily auditable with end-to-end visibility to every dollar flowing through your program
  • Ability to transfer funds from account to account
  • Financial transactions are tracked in one system until the funds are offloaded

Key benefits

Omnichannel payments, fast

Process payments through any channel in real time and dramatically shift the way you manage affordability programs across your brand portfolio. The result: a clear and simple reconciliation process that increases speed and accuracy, with improved cashflow.

Integrate into your workflow, seamlessly

Embed our platform into the existing healthcare ecosystem with simple API integrations. Drive transparent financial transactions based on program business rules and minimize business disruptions. Tokenized data is transferred between our platform and your CRM and copay provider.

Verify in real time

Our API integration enables hub and copay partners to seamlessly add benefits verification (BV) and benefits investigation (BI) to the enrollment and screening process and make real-time omnichannel payments to patients.

Enjoy end-to-end tracking and visibility

Enjoy comprehensive control and auditability of transactions. Patient, provider, and pharmacy designated sub-accounts have their own unique routing and account numbers for detailed tracking. You can also access new credit memo payment options available through Cencora’s third-party logistics (3PL) solution.

Scale easily

Gain the ability to aggregate all payment channels on one platform. Partners can scale Financial Services across programs, patients, and providers — streamlining funds management and payment processing across multiple brands or at the portfolio level.

Mitigate regulatory risk

Maintain greater control and visibility of program funds. You determine the program rules, ensuring funds are provided only when an eligible event is verified. Our platform works to ensure affordability program funds are provided directly to a patient account before provider payment.

Cencora's financial services experience

Bank services provider

As a fiduciary under a regulated sponsor financial institution (Stride Bank, N.A.), we are legally obligated to perform our services on behalf of pharma, patients, and providers.

Licensed program manager and processor

Financial Services is licensed by Visa and Mastercard to provide physical and virtual debit card program management and processing services — enabling us to aggregate all payment channels on one platform.

Registered with the U.S. Treasury

Cencora Financial Services is registered with the U.S. Treasury Office of Financial Crimes Enforcement Network.

Related resources

White paper

4 best practices for biopharma: Advanced strategies to reduce barriers to patient access

Article

Paytech vs. Fintech: Why Healthcare and Pharmaceutical Markets Need Both

Article

Rethinking financial services in biopharma patient affordability programs
 

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Get in touch to learn about how our financial services solutions can transform your patient support services. Whether you have questions or just need more information, our experts are here to assist you. Together, we can make faster, more reliable care possible.