Cencora solution

Financial Services

Improve patient access to therapy with a platform that simplifies payment processing and streamlines transactions across the healthcare ecosystem.

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We're here to answer questions and to support your financial services needs.

Pull claims and payments together into one cohesive, compliant services platform

Cencora provides a reliable financial technology (fintech) platform that can deliver increased speed and security while introducing end-to-end transparency into an secure ecosystem. Fintech innovations have transformed the way payments are collected and processed across other industries — now you can leverage a solution designed to address the unique complexity of healthcare. That means more speed and security, with a platform built to meet or exceed regulatory requirements.

Easily centralize the management of multiple programs and partners:

  • Support both pharmacy and medical benefit products
  • Scale easily across programs, patients, and providers 
  • Track all financial transactions within our platform — or via data feeds and reporting
  • Support patient and provider preference with omnichannel payment options 
  • Facilitate consistent, positive brand experiences for the patient, pharmacy, and provider

Key benefits

Increase Rx pull-through

Address friction points at the point of dispense — and throughout the healthcare ecosystem — to improve patient acquisition and retention efforts.

Mitigate regulatory risk

Financial Services simplifies the challenges of complex buy and bill programs. The result: a compliant flow of funds that reaches the patient before remitting to providers.

Expand access to care

Our platform can make dynamic adjustments at the point-of-dispense, allowing more patients to obtain the therapy they’re prescribed while ensuring pharmacies are properly reimbursed.

Increase security

Financial Services is a highly secure, tokenized, restricted system that provides end-to-end transparency. It’s simple to integrate into CRM and copay systems and fits seamlessly into existing workflows.

Quick implementation

Go from no solution to a flexible, scalable, fully-integrated platform — one that won’t change your existing workflow — in as soon as 45-60 days.

Our impact

A medium-sized biopharma company with an established portfolio and affordability program saw the following return five months after implementing our solution:
31%
increase in TRx*
43%
increase in covered claims
22%
decrease in unprofitable cash claims
*Anonymous Biopharma Company. Prescription Claims Data, July 2019 – March 2020. Accessed 1 November 2022.

Platform features

Secure and compliant

Our platform is a highly secure, tokenized, restricted system that has fully redundant real-time failover between dual network centers. It's SOC-1 and PCI compliant across all applications and systems.

Advanced processing logic

Features such dynamic re-claim processing and event-driven payments are designed to create individualized patient provider experiences.

Integration ready

Simple API integrations enable customers to quickly embed out platform into their healthcare ecosystem, allowing existing workflows to drive financial transactions based on program business rules. 

Related resources

White paper

4 best practices for biopharma: Advanced strategies to reduce barriers to patient access

Article

Paytech vs. Fintech: Why Healthcare and Pharmaceutical Markets Need Both

Article

Rethinking financial services in biopharma patient affordability programs
 

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Get in touch to learn about how our financial services solutions can transform your patient support services. Whether you have questions or just need more information, our experts are here to assist you. Together, we can make faster, more reliable care possible.
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