Patient access and adherence support

Address potential barriers to access and increase the speed-to-therapy with our suite of pharma patient support services.
'"

We are actively expanding our content for the following solutions. Please visit again soon to explore the new pages:

  • Nursing, home care, and clinics
  • Pharmacy networks

Support better outcomes for patients while enhancing brand performance


Navigating the complexities of healthcare systems is difficult for patients, especially when they have been prescribed a specialty medication. We believe that the last thing patients should have to worry about is access to treatment. That’s why we work with pharma companies of all sizes to support market expansion beyond launch to impact the product’s accessibility.

Our team of seasoned specialists will partner with you to design, launch, and proactively maintain dynamic patient support programs that can quickly react to changes in the market. Through the power of our enterprise expertise and agile approach, we strategically guide you to scale and adapt your programs based on your product life cycle and patient populations – helping you support the patient’s ability to start, stay on, and navigate costs for prescribed therapies.

Why partner with Cencora?


Our collaborative and patient-centric approach prioritizes the patient experience throughout their unique treatment journey.  Using data and real-world insights, we empower our customers around the globe to support patients in several ways:

'"
  • Create personalized engagement and support strategies to meet patient needs
  • Identify patient access barriers to develop targeted support and accelerate speed-to-therapy
  • Forecast patient needs and potential challenges to provide timely support throughout their treatment

Our solutions that support patient access and adherence

Patient access services 

Rapidly deliver critical information and services through advanced technologies and expert human support to ensure patients receive timely access to the therapies they need.

Product affordability services

Proactively address financial barriers for better patient access with our suite of financial services. From claims management to payment processing, centralize your brand funds to gain visibility, adapt quickly, and approach the shifting marketplace with confidence. 

Patient adherence programs

Gain access to custom adherence programs that evolve with your therapy’s patient population. Patient data and predictive analytics inform the creation of individual plans that keep patients engaged, on track, and supported.

Nursing, home care, and clinics

Ensure your patients receive exceptional and consistent care with our flexible scheduling and accommodating treatment sites, including at home. Outpatient home care services supply patients with hospital medication from a trusted pharmacy. 

Pharmacy networks

Mitigate barriers to increase access to therapies, streamline processes, and support patients, healthcare providers, and pharmacies. Enhance distribution and sales with comprehensive services while fostering trusted relationships with dispensing pharmacies.

Our organizations that support patient access and adherence

As we transition to one Cencora and bring all of our companies and services together under our new name, you can expect a seamless experience no matter which part of our organization you work with. Explore how we serve communities worldwide, backed by global resources and local expertise and support.

Alliance Healthcare

Alliance Healthcare provides patient support through its businesses Alcura and Alphega Pharmacy. Alcura offers home care services and medicine adherence programs in the UK, while Alphega Pharmacy provides awareness campaigns, screenings, and vaccinations in selected countries throughout the EU.

AmerisourceBergen

AmerisourceBergen aims to improve the treatment journey for each patient. Having served more than 18 million patients and possessing expertise in over 20 therapeutic areas, AmerisourceBergen offers a comprehensive suite of patient support services focused on affordability, access, and adherence.

Innomar Strategies

Innomar Strategies leads as Canada’s top service provider for patient support programs. The organization operates a comprehensive national network of full-service specialty support and reimbursement programs, customizing each one to ensure the success of your products and timely access to therapies for patients.

Cencora PharmaLex

Cencora PharmaLex helps biopharma companies navigate global regulatory and cost challenges at a local level. With expertise spanning key regions around the globe, the organization enables your expansion strategy by adapting to changing environments while identifying regulatory risks.

Resources

'"

White paper

4 best practices for biopharma: Advanced strategies to reduce barriers to patient access

'"

Case study

Patient services: How to move from overwhelmed to optimized

'"

Guide

Post-launch checklist: what to look for in a commercialization partner

Discover more capabilities

Drug research and clinical development support

Streamline the drug development process and minimize risk when bringing new therapies to market with our suite of consulting and support solutions.

Commercialization support

Build a foundation for a successful product launch and accelerate your speed-to-market across the globe with strategic, integrated, and proactive solutions.

Logistics and warehousing

Leverage our global network, specialized packaging, and customs expertise to ensure safe, secure storage and timely delivery worldwide.

Want more information?

We're here to answer questions and offer support for your patient needs.
'"