Cencora solution

Last mile delivery services

Our last mile logistics support safe, compliant, and on-time delivery from distribution hubs to hospitals, pharmacies, or patients.

Gain peace of mind in the final mile

The final leg of the supply chain plays a critical role in product availability and patient safety. At Cencora, our last mile services help ensure healthcare products arrive when and where they are needed with full visibility, regulatory compliance, and unmatched care and dedication at every step. We support pharmaceutical, biotech, and medtech clients with reliable end-point delivery across Europe and the United States, integrating temperature controls, secure tracking, and flexible routing based on your specific distribution needs.

In the United States, clients benefit from our preferred transport network partnerships with national carriers, leveraging Cencora’s purchasing power for competitive rates and nationwide coverage. Whether delivering to wholesalers, hospitals, clinics, or patients, we uphold the same rigorous standards — because the last mile is not an afterthought; it’s where trust is built.

Delivering products to the point of care

Here’s how we make sure your products arrive safely, securely, and on-time — wherever they need to go.

  • Custom delivery schedules: Daily, weekly, or on-demand shipments.
  • Direct-to-site and direct-to-patient options: Deliveries to hospitals, pharmacies, research sites, or homes (where available).
  • Transport partner integration: Collaboration with licensed couriers and national networks.
  • Real-time visibility: Status updates and proof-of-delivery on orders.
  • Exception handling: Clear standard operating procedures (SOPs) for missed deliveries, product returns, or incident resolution.

Designed for healthcare delivery

Reliable end-to-end tracking

Digital systems track deliveries down to location, time, and condition.

Quality assurance

Good distribution practice (GDP)-aligned workflows, documentation, and oversight at key touchpoints.

Cold chain continuity

Temperature-controlled transport for sensitive therapies.

Flexible routing

Tailored delivery plans based on priority, location, and product type.

Risk mitigation

Proactive issue resolution and alerting for delays, diversions, or deviations.

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Get in touch to learn about how our last mile delivery experts can transform your supply chain. Whether you have questions or just need more information, our experts are here to assist you.