Cencora solution

Electronic Prior Authorization (ePA)

Cencora Benefit eServices ePA automates submissions, surfaces requirements at the point of prescribing, and tracks approvals in real time—so patients get to therapy faster.
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Available for
  • Health system
  • Pharmacy
  • Physician practice
Available in
  • US
Related capabilities
  • Hospital and health system solutions
  • Pharmacy solutions

Spend less time on prior authorizations and more time on patient care 

The average physician's office performs 45 prior authorizations every week.  That's 45 interruptions to clinical workflow, 45 opportunities for delays, and countless hours lost to phone calls, faxes, and payer portals. When 88% of providers say the prior authorization burden is "high or extremely high," it's clear: the current process isn't working. 

Learn how health systems are saving 17,000+ hours per month by avoiding unnecessary prior authorizations.  

Abstract

Stop starting prior authorizations you don't need—and finish the rest faster

Cencora ePA keeps your users in the EHR, not jumping between payer portals. Built-in tools verify pharmacy benefit eligibility and check prior authorization requirements before users begin—so your team never starts a prior authorization that isn't actually required. When a prior authorization is needed, our integrated workflow reduces completion time by 28 minutes compared to portal-based processes—getting patients on therapy faster. 

Integrated workflow benefits

Verify pharmacy benefit eligibility in real time—even when insurance status is unknown in the EHR

Keep users in the EHR regardless of payer or prior authorization processor—no external portals

Avoid unnecessary prior authorizations with tools that confirm requirements before users start

Complete required prior authorizations faster with a single, streamlined workflow across all payers

Improve care team communication with prior authorization status visible within the clinical workflow

Configure your organization's unique prior authorization processes with experienced client support 

Proven results

Cencora's ePA uses KLAS Points of recognition for improving prior authorization efficieny and has a seamless integration with other major EHRs.

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17,000 hours
saved per month across clients through prior authorization avoidance
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28 minutes 
saved per prior authorization compared to portal workflows

Reducing the prior authorization

burden on providers and PBMs 

Learn how a health system reduced prior authorization burden with Cencora ePA EHR integration. 
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Accelerate Pharmacy Solutions

We provide health system pharmacies with integrated specialty, supply chain, infusion, and procurement solutions — streamlining operations, improving financials, and driving measurable patient outcomes through expert guidance and proven technology.
 

 
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Ready to transform your pharmacy and supply chain operations?

Connect with our team to explore how Accelerate Pharmacy Solutions can address your specific challenges. We'll schedule a consultation to understand your goals and demonstrate how our integrated approach delivers measurable results.