Cencora solution

Care broker services

Pharmacists can benefit from the strength and expertise of the Alphega carebroker. The Alphega care broker supports negotiations with healthcare insurers, providing expert guidance and enhancing pharmacies' role in patient care through innovative services and support.
Pharmacists is looking at the pharmacy drawer
Available for
  • Pharmacy
Available in
  • Netherlands
Related capabilities
  • Pharmacy solutions
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Your pharmacy. Our knowledge and negotiating power.

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The legal council and framework of the Alphega Pharmacy care broker team are set up and managed by Van Iersel Luchtman Advocaten and serve as the intermediary between the Alphega pharmacy collective and healthcare insurers. Acting as per mandate from independent Alphega pharmacies, the care broker negotiates with the healthcare insurers, helping to achieve higher compliance rates, increased compensation, and a stronger position overall — delivering results the benefit all parties involved. Ultimately the pharmacist decides whether or not an agreement with the healthcare insurers will be entered into.

In addition to negotiation support, the care broker provides guidance on contract execution and additional agreements with health insurers. This includes not only legal advice but also support in healthcare-related content and economic matters. With the Alphega pharmacy care broker, independent pharmacists gain a strong negotiating position and access to relevant expertise, helping to ensure they are equipped with the knowledge and support they need.

For and with our members

The care broker works closely with a health insurers' focus group, which includes Alphega pharmacists, to stay connected to real-world pharmacy practices and align negotiation efforts with their needs. By meeting several times a year to discuss industry developments, the group translates these insights into agreements that best serve Alphega pharmacies in negotiations with health insurers.

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Strengthening the pharmacist’s role in healthcare

The care broker values the healthcare role of the pharmacist and has taken a leading position in strengthening this role. Since 2015, the following innovative healthcare services have been described, requested from the NZa (Dutch Healthcare Authority), and negotiated by the Alphega Pharmacy care broker:

Improving therapy adherence in patients with asthma/COPD

Guidance sessions for chronic UR medications

Guidance sessions for asthma and/or COPD medications

Pharmaceutical consultations for patient inquiries

Analysis and reports on the development of community pharmacy

Over the past four years, the care broker has written reports on the development of community pharmacy. These reports address the actual wage development of pharmacy staff and rate developments in combination with inflation, including economic theories with practical translations.

2025

Wage development in public pharmacies: the impact of a new, long-term collective labor agreement

2024

Wage development in community pharmacy

2023

Wage development in community pharmacy, inflation remains high

2022

Trend break in inflation & rates for community pharmacy
PDFs available in Dutch only.

Meet the Alphega Pharmacy care broker team

Negotiating with health insurers and reviewing contracts requires specialized knowledge and experience. The care broker can certainly help you, as a pharmacist, with this. We conclude the best contracts on your behalf, offering the most optimal compensation. This way, independent pharmacists benefit from the strength and expertise of the collective. Your healthcare and financial interests are represented by the Alphega Pharmacy care broker team. The team consists of:
Rutger Wouters
Manager, Alphega Pharmacy, Care Broker
Ingrid Braam
Alliance Manager, Pharmacy, Pharmacist
Esmee Geerts
Alliance Manager, Medical Supplies
Arjen Schuitemaker
Care Broker Analyst
Isa van Boekel
Business Analyst, Care Broker
The legal framework of the negotiations is being designed by Van Iersel Luchtman Advocaten
 

Start the conversation

Get in touch with our Care Broker team to learn how they can represent your pharmacy.
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