Article

Navigating today’s regulatory publishing challenges: How life science companies are adapting

  • Lucy Ackah headshots

    Lucy Ackah

  • Elitsa Mihaylova  headshot

    Elitsa Mihaylova

How rising costs and resource pressures are pushing progressive companies to adopt agile regulatory publishing strategies 
In today’s pharmaceutical landscape, regulatory publishing is an integral part of a product’s life cycle and a demanding operational challenge. Rising system costs, resource pressures and the need for error-free submissions across multiple regions can stretch in-house teams to their limits. To adapt, forward-thinking companies are turning to agile strategies and support from expert partners — balancing compliance with efficiency while ensuring therapies reach patients faster.

In the life science industry, regulatory publishing is one of the fundamental bridges between scientific innovation and patient access. Every dossier submitted to a health authority represents years of research, development and investment.

Yet, due to evolving global regulations, the process of preparing, validating and dispatching these submissions publishing hubs at Cencora have experienced these activities becoming increasingly complex. We are seeing companies respond to rising costs and evolving scalability pressures by reshaping their approach regulatory operations.  

The Growing Complexity of Regulatory Publishing

Regulatory publishing is no longer a straightforward administrative task. It requires collaboration with regulatory business units, precision, speed, and compliance. To improve the chance of positive health authority opinion and to reduce authority fees, companies are looking to their teams or partners to prepare submissions that are “right first time” – leaving little margin for error. 

Three major challenges dominate the landscape:  

  • Escalating system costs: As companies expand, the demand on publishing technology grows. Licensing fees, system validation, IT support and training requirements increase, creating significant financial strain.  
  • Rising resource costs: A growing product portfolio requires more staff to manage lifecycle maintenance. This not only drives up personnel costs but also adds pressure on associated functions such as IT, HR, and finance.
  • Scalability limitations: In-house teams often struggle to keep pace with expanding global authorizations. As submissions multiply across regions, bottlenecks can emerge – threatening timelines and compliance.  

Global health authorities operate on strict timelines, and delays can have profound consequences. Missing a submission window may postpone product launches, impact patient access and erode competitive advantage.  

Companies must respond with agility to evolving requirements, such as new electronic submission formats, metadata standards or region-specific mandates. The ability to adapt is key for survival in a competitive market. To take advantage of new guidelines and formats, companies can tap into the expertise offered by partners to efficiently navigate complexities and be prepared to implement these when they become mandatory.
Two people going over data analytics and trends

Technology and Retaining Talent: The Key Pressures

Today, regulatory publishing relies on a robust system infrastructure typically spanning:

  • Submission content planning tools to organize dossier components  
  • Publishing and validation platforms to ensure technical compliance
  • Document formatting tools to standardize outputs
  • Quality control processes to safeguard accuracy

When managed in-house, these systems demand continuous investment in licenses, upgrades and validation. For many organizations, costs can rise steeply as portfolios expand.

Beyond technology, human expertise is indispensable. Regulatory publishing as a function requires specialists familiar with different dossier formats and submission types across regions—from initial marketing authorizations to lifecycle maintenance.  

However, retaining skilled professionals is increasingly difficult. High turnover rates, coupled with the need for constant training on evolving standards, can create instability. Companies must therefore balance the cost of maintaining large in-house teams with the risk of losing institutional knowledge.  

Scalability: The Hidden Challenge

Scalability is perhaps the most underestimated challenge in regulatory publishing. A company may manage submissions effectively during quieter periods, but sudden spikes — such as simultaneous launches across multiple markets — can easily overwhelm internal teams. Conversely, during quieter phases, maintaining a large publishing staff can be inefficient and costly. The inability to flex resources up and down creates both financial and operational strain.  

To address these challenges, many life science companies are turning to specialized outsourcing models. Outsourcing regulatory publishing does not mean relinquishing strategic control; rather, it allows organizations to focus on higher-value activities such as regulatory strategy, market expansion, and innovation.  

Key benefits of outsourced support include:  

  • Cost efficiency: Technology-progressive outsourcing providers can include publishing tools, validation platforms and document formatting systems as part of their service. This eliminates the need for companies to invest heavily in their own licenses and IT support.
  • Access to expertise: External teams bring subject matter experts (SMEs) with experience across submission types and regions. This ensures compliance with diverse health authority requirements.  
  • Scalability: Outsourcing partners offer more agility to scale resources during peak workloads and quieter periods. Freeing regulatory teams from routine work allows internal staff to focus on strategic tasks and innovation – providing flexibility without long-term overhead.  

Strategic Outsourcing: Balancing Control and Flexibility  

Not all companies outsource end-to-end regulatory operations. Many adopt hybrid models, retaining in-house control over authoring, review, and approval while outsourcing publishing activities.

This approach allows organizations to maintain strategic oversight while leveraging external expertise for operational execution. Outsourcing partners can work directly with document contributors and submission managers to ensure dossiers are submission-ready, validated, and dispatched on time. Regardless of the outsourcing model chosen, quality and compliance remain non-negotiable. Robust quality control processes are essential to ensure that every submission meets regulatory standards.

Experienced outsourcing partners implement multi-layered QC checks, metadata management, and validation protocols. These measures reduce the risk of errors and support the goal of  “right first time,” helping to protect companies from costly delays or rejections.
Office meeting presenting data in graphs

To meet diverse client needs, established outsourcing providers can also offer on-shore, near-shore, and off-shore delivery models. 

This flexibility allows companies to balance cost, different levels of expertise, and time zone coverage.

  • On-shore teams provide close collaboration and alignment with local regulatory environments
  • Near-shore hubs offer cost savings while maintaining proximity
  • Off-shore delivery models provide scalability and around-the-clock support 

Such models allow life science companies to tailor solutions to their budgets and operational requirements.

Investing where it matters

By outsourcing operational publishing support, life science companies can redirect resources to areas that drive growth and innovation. Regulatory strategy, market expansion, and product development can all benefit from increased focus when operational burdens are lifted. This strategic reallocation of resources helps organizations to remain competitive while maintaining compliance.  

Looking ahead, regulatory publishing will continue to evolve alongside digital transformation. In the near term, artificial intelligence, automation and advanced analytics are poised to reshape dossier compilation, validation, and dispatch.  

Life science companies that embrace flexible, scalable models will be best positioned to navigate this future. Whether through full outsourcing, hybrid approaches or advanced technology adoption, the goal for life science companies remains the same: ensuring timely, compliant submissions that bring therapies to patients faster.

Summary

Regulatory publishing is a mission-critical function in the pharmaceutical industry. Rising costs, resource pressures and scalability challenges demand innovative solutions. By leveraging external expertise, adopting hybrid models and investing in robust systems, companies are overcoming these hurdles.  

The path forward lies in balancing control with flexibility, ensuring compliance while enabling growth. With this strategy, life science organizations can focus on what matters most — delivering life-changing therapies to patients worldwide.  

About the authors:

Lucy Ackah is Senior Director, Practice Area Lead, Regulatory Informatics and Operations, bringing 26 years of regulatory operations experience to Cencora. After spending 10 years at Pfizer, Lucy held various management roles within industry and outsourcing companies with a focus on managing regulatory operations departments and supporting teams with technical innovation and business process creation and adoption.

Elitsa Mihaylova is Director, Service Line Lead eSubmissions, Regulatory Informatics and Operations. Elitsa has been part of Cencora (previously PharmaLex) since 2018 and has over 17 years of experience in the pharmaceutical industry, including over 13 years in regulatory affairs. She has worked for pharmaceutical manufacturers and service providers, progressing through various regulatory affairs roles – from specialist to service line lead, with a strong focus on regulatory operations. 


Disclaimer:
The information provided in this article does not constitute legal advice. Cencora, Inc., strongly encourages readers to review available information related to the topics discussed and to rely on their own experience and expertise in making decisions related thereto.

 


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