Environment

Resilient and sustainable operations

We operate responsibly at the center of the human and animal health pharmaceutical supply chain, enabling the safe, efficient, and responsible delivery of lifesaving medications and healthcare services. 

Watch Our Purpose in action: Resilient and sustainable operations to see how Cencora puts corporate responsibility into practice — advancing responsible, resilient operations that support reliable healthcare delivery.

Available in English only.

We bring innovation and efficiency to the supply chain

We operate at the center of the human and animal health pharmaceutical supply chain, enabling the safe, efficient, and responsible delivery of lifesaving medications and healthcare services. To strengthen business continuity, we prioritize resilience by implementing advanced forecasting systems, equipping facilities with backup power sources, and conducting regular emergency preparedness training to mitigate the impact of severe weather on our operations.

Guided by our commitment to operating sustainably, we invest in innovative solutions for our buildings, product packaging, and transportation, collaborating with partners to amplify our impact. We align our corporate responsibility reporting with leading global frameworks.

Progress on our Science-Based Targets

Cencora’s climate strategy is guided by validated near-term Science-Based Targets (SBTs), with the following goals:
54.6%
Redusere absolutte markedsbaserte utslipp i Scope 1 og 2 med 54,6 prosent innen regnskapsåret 2032, sammenlignet med våre nye verdier for regnskapsåret 2019. Den nye beregningen av baseårsutslipp i 2025 skulle gjenspeile forbedret datanøyaktighet og integrasjon på tvers av globale operasjoner, noe som forbedrer integriteten og sammenlignbarheten til målene våre over tid.
82%
Engasjere 82 prosent av leverandørene våre etter utgifter for å sette sine egne vitenskapsbaserte mål innen 2027, som erkjenner at det store flertallet av våre utslipp kommer fra vår globale forsyningskjede.

Product integrity and patient safety

Cencora’s global infrastructure and technology support product integrity, prioritize patient safety, and drive a secure pharmaceutical supply chain. In fiscal 2025, we advanced product traceability, optimized storage conditions, and enhanced reusable packaging with temperature monitoring to safeguard shipments. Through proactive partnerships and innovative solutions, we look every day for both micro and macro opportunities to improve our operations, support healthcare providers, and protect patients worldwide.
Etter mer enn 12 års forberedelser er Cencora stolte over å være i forkant av implementeringen av Drug Supply Chain Security Act (DSCSA) i vår virksomhet i USA.
Denne føderale loven forbedrer sporbarheten til reseptbelagte legemidler gjennom hele forsyningskjeden, og beskytter pasienter mot forfalskede og ulovlige produkter.
Teamene våre har jobbet målrettet for å forberede seg på denne milepælen ved å installere nytt utstyr, fremme systemer, utdanne bransjen og samarbeide med handelspartnere, inkludert produsenter, distributører og leverandører.

Supplier Engagement and Resiliency

At Cencora, we are united in our responsibility to create healthier futures. Our Supplier Engagement & Resiliency Program (SE&R) is an essential part of this mission, reflecting our commitment to fostering belonging and innovation in the global communities we serve. This program, embedded within our Strategic Global Sourcing Team (SGS), partners with small and disadvantaged businesses, aiming to drive economic growth, create opportunities, and deliver impactful change. 

Aligned with our Corporate Responsibility principles, Cencora’s SE&R Program is designed to support sustainable economic impact. By increasing revenues for small and disadvantaged businesses, creating jobs in underserved communities, and driving innovation, we contribute to building a more sustainable global economy.

Teammedlemmers helse og sikkerhet

Helsen og sikkerheten til våre teammedlemmer er en hjørnestein i vårt formål i praksis. I løpet av det siste året har vi gjort betydelige fremskritt med å forbedre sikkerhetsprotokoller, forbedre arbeidsplasskulturen og fremme et miljø der alle teammedlemmer føler seg støttet og beskyttet.

Kriseberedskap og katastroferespons

Å levere livreddende medisiner er et ansvar som krever pålitelighet, selv under de mest utfordrende omstendighetene. Våre globale team har jobbet med urokkelig engasjement for å sikre at pasienter får kritiske behandlinger, uansett forstyrrelser forårsaket av naturkatastrofer, ekstremvær eller andre nødssituasjoner.

Cybersikkerhet, databeskyttelse og personvern

Cencora er forpliktet til robust cybersikkerhet, aktivt overvåke for brudd og jobbe for å overholde forskrifter som personvernforordningen (GDPR), helse- og helseforordningen Insurance Portability and Accountability Act (HIPAA) og California Consumer Privacy Act (CCPA).

Helping combat the opioid addiction

Cencora’s wholesale pharmaceutical distribution business plays a key, but specific, role of providing safe access to thousands of important medications to enable healthcare providers to serve patients with a wide array of clinical needs across the healthcare spectrum. A small part of this includes the distribution of opioids and other controlled substances from manufacturers to neighborhood pharmacies and pharmacy chains, as well as to hospitals, nursing homes, hospices, and other clinical settings. As opioid addiction continues to impact patients and families, we are taking a proactive, collaborative approach to help combat opioid misuse and abuse while also seeking to ensure access for patients with legitimate medical needs.

We have taken substantial steps to help prevent the diversion of controlled substances. Cencora has a sophisticated diversion control program through which the Company provides daily reports to the United States Drug Enforcement Administration about the quantity, type, and receiving pharmacy of every order of controlled substances that we distribute. We also work closely with other healthcare stakeholders, government entities, civic organizations, law enforcement agencies, individuals our nonprofit partners to support prescription drug safety and mental health resources in local communities. We continuously evaluate, enhance, strengthen and expand the proven measures that we have implemented to maintain the integrity of every order we ship.

Distributors such as Cencora do not manufacture or create supply or demand for opioids. The distribution of opioid medicines represents less than one percent of our annual revenue, and we do not offer our sales team members incentives based on opioid sales.

More details on our efforts to ensure safe and secure distribution, maintain operational integrity, and support legislation can be found in our periodic reports filed with the U.S. Securities and Exchange Commission at www.sec.gov and on the investor relations section of our website at investor.cencora.com/overview/default.aspx

Explore our other corporate responsibility pillars

Mennesker

Formålsdrevne teammedlemmer

Vi setter mennesker først ved å samarbeide åpent på tvers av organisasjonen vår for å fremme et engasjert arbeidsmiljø og opprettholde høye etiske standarder og compliance-standarder.

Næringsliv og samfunn

Sunne lokalsamfunn

Vi har som mål å utvide tilgangen til helsetjenester og akselerere helseresultater i lokalsamfunn og for våre kunder over hele verden.

View the report

At Cencora, we are united in our responsibility to create healthier futures.
 
Available in English only.

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