United Kingdom (U.K.)

Customer resources in the U.K.

Customer portal

Designed to simplify your day-to-day tasks, the portal is your one-stop shop for managing operations efficiently and effectively.

Portal customer support

Should you have any queries, please raise a case via the “Contact Us” option within the portal.
Phone: +44 330 100 0448; select option 8
Hours of operation: Monday to Friday from 9:00 to 18:00

Legal and regulatory hub

View our standard legal terms and conditions applicable to customer sales in the U.K., including terms applicable to ordering, payments, data protection, and compliance, as well as regulatory notices and pertinent information on licenses and credits.

Direct debit management

Direct debit is an efficient and cost-effective method of settling your monthly trading account.

Een account bij ons openen

Other customer support information

Voor standaardbestellingen, vragen en algemene ondersteuning.

Ziekenhuisklanten telefoon: +44 330 100 0449
Telefoon voor particuliere klanten: +44 330 100 0448
Openingstijden: Maandag t/m vrijdag van 9:00-18:00 uur. Zaterdag 9:00 tot 12:00
Online: Breng een zaak aan via de optie "Contacteer ons" op het klantenportaal.
Webchat: Maandag t/m vrijdag van 9:00 tot 18:00 uur
Cavendish Pharmaceuticals is a community-based short liner operating in the North West of England, Northern Ireland, and Isle of Man.

For orders, enquiries, and general support.

Telephone: +44 800 220 252; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
NWOS is a market leader in the supply of surgical appliances.

For orders, enquiries, and general support.

Telephone: +44 800 316 7117; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
Telesales: +44 800 169 2305; select option 1
Customer service: +44 800 169 2305; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
Voor speciale bestellingen of vragen.

Telefoon: +44 344 854 4998
Openingstijden: Maandag t/m vrijdag van 8:30 tot 18:00 uur
 
Online: Breng een zaak aan via de optie "Contacteer ons" op het klantenportaal.
For enquiries related to surcharges. 

Telephone: +44 344 854 4997
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
For technical support using AH Direct, Your Documents, and for any PMR related issues. 

Telephone: +44 330 100 0448; select option 8 
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
Voor nieuwe rekeningen, rekeningwijzigingen, betalingen en afschriften.
 
Risico telefoon: +44 203 044 8953
Openingstijden: Maandag t/m vrijdag van 9:00 tot 18:00 uur
 
Credit Control telefoon: +44 203 044 8960
Openingstijden: Maandag t/m vrijdag van 9:00 tot 18:00 uur

E-mail (ziekenhuisfinanciering/krediet): hospital.credit.control@cencora.uk

Voor steun bij regelingen en kortingen. 
  
Openingstijden: Maandag t/m vrijdag van 9:00 tot 18:00 uur
For enquiries related to a prescription you have sent us. 

Telephone: +44 330 102 8412
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.

Our local impact in the United Kingdom

Providing end-to-end healthcare solutions, we empower healthcare companies, pharmacists, and practitioners across the United Kingdom to deliver exceptional care and high quality products to local communities.