United Kingdom (U.K.)

Customer resources in the U.K.

Customer portal

Designed to simplify your day-to-day tasks, the portal is your one-stop shop for managing operations efficiently and effectively.

Portal customer support

Should you have any queries, please raise a case via the “Contact Us” option within the portal.
Phone: +44 330 100 0448; select option 8
Hours of operation: Monday to Friday from 9:00 to 18:00

Legal and regulatory hub

View our standard legal terms and conditions applicable to customer sales in the U.K., including terms applicable to ordering, payments, data protection, and compliance, as well as regulatory notices and pertinent information on licenses and credits.

Direct debit management

Direct debit is an efficient and cost-effective method of settling your monthly trading account.

Eröffnung eines Kontos bei uns

Other customer support information

Für Standardbestellungen, Anfragen und allgemeinen Support.

Telefon Spitalkunden: +44 330 100 0449
Privatkunden Telefon: +44 330 100 0448
Öffnungszeiten: Montag bis Freitag von 9:00-18:00 Uhr. Samstag 9:00 bis 12:00 Uhr
Online: Reichen Sie einen Fall über die Option "Kontakt" im Kundenportal ein.
Web-Chat: Montag bis Freitag von 9:00 bis 18:00 Uhr
Cavendish Pharmaceuticals is a community-based short liner operating in the North West of England, Northern Ireland, and Isle of Man.

For orders, enquiries, and general support.

Telephone: +44 800 220 252; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
NWOS is a market leader in the supply of surgical appliances.

For orders, enquiries, and general support.

Telephone: +44 800 316 7117; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
Telesales: +44 800 169 2305; select option 1
Customer service: +44 800 169 2305; select option 2
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
Für Sonderbestellungen oder Anfragen.

Telefon: +44 344 854 4998
Öffnungszeiten: Montag bis Freitag von 8:30 bis 18:00 Uhr
 
Online: Reichen Sie einen Fall über die Option "Kontakt" im Kundenportal ein.
For enquiries related to surcharges. 

Telephone: +44 344 854 4997
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
For technical support using AH Direct, Your Documents, and for any PMR related issues. 

Telephone: +44 330 100 0448; select option 8 
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.
Für neue Konten, Kontoänderungen, Zahlungen und Kontoauszüge.
 
Risiko-Telefon: +44 203 044 8953
Öffnungszeiten: Montag bis Freitag von 9:00 bis 18:00 Uhr
 
Kreditkontroll-Telefon: +44 203 044 8960
Öffnungszeiten: Montag bis Freitag von 9:00 bis 18:00 Uhr

E-Mail (Krankenhausfinanzierung/Kredit): hospital.credit.control@cencora.uk

Für Unterstützung bei Programmen und Rabatten. 
  
Öffnungszeiten: Montag bis Freitag von 9:00 bis 18:00 Uhr
For enquiries related to a prescription you have sent us. 

Telephone: +44 330 102 8412
Hours of operation: Monday to Friday from 9:00 to 18:00
Online: Raise a case via the “Contact us” option on the customer portal.

Our local impact in the United Kingdom

Providing end-to-end healthcare solutions, we empower healthcare companies, pharmacists, and practitioners across the United Kingdom to deliver exceptional care and high quality products to local communities.