Opening an account with us

If you would like to open an account with Alliance Healthcare, OTC Direct or Cavendish, please contact the Risk Team Admin on RiskTeamAdmin@alliance-healthcare.co.uk . The team will then send you the relevant application form(s).

For North West Ostomy Supplies (NWOS), please contact creditcontrolnwos@nwossurgical.co.uk to request an application form.

If you need any help, please call Customer Finance's Risk Team Admin on 020 3044 8953 or online by raising a case via the “Contact Us” section on the customer portal, for further information on products and services.

Please contact our Customer Services team on 0330 100 0448 or online by raising a case via the “Contact Us” section on the customer portal, for further information on products and services.

Please contact Customer IT on 0330 100 0448, option 8 or online by raising a case via the “Contact Us” section on the customer portal, in regards to PMR system set up and online ordering.